Questions people ask sometimes...
...
Q. What are your products made of?
Q. What age are your products designed for?
Q. Where are your products made?
Q. How are your bulk items boxed?
Q. How are fire hats shipped in bulk?
Q. I'd like custom artwork (like a custom shield on a fire hat). Can I get that?
Q. Are your products tested for safety?
Q. I'm not with a government agency or non-profit. Can I still get your products?
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Q. What are your products made of?
A. Our children's fire hat base material is plant pulp.
Q. What age are your products designed for?
A. Our current products are designed for a range of preschool and early elementary school age children. We're committed to making a big impact in the costume market. As our product line grows, we'll likely expand those age ranges.
Q. Where are your products made?
A. Our hat base is pressed overseas by a manufacturer that was willing to try something new... a costume hat made from molded pulp! We partner with a US company to manage our freight. Product warehousing and assembly is managed in San Diego County. A domestic company assists with our product safety testing. Labels and other sticker type items, along with any product packaging, are provided by companies based in the USA.
Q. How are your bulk items boxed?
A. "Standard FD box" 45 qty in single box. This design is intended for normal fire house, fire engine, public engagement and outreach activities. It is approximately 20x9x12 inches and weights about 7.5 lbs. When shipped by courier (i.e. Fed Ex), these are packed in a master carton, four per box. When shipped by pallet, a standard pallet is 56 boxes and a tall pallet is 64 boxes. More details on those below in shipping. We also offer an "event box", which is larger and heavier but is functional for events where large distribution is likely. These are approximately 24x20x18 inches and weight about 32 lbs. They hold 180 qty.
A. "Event box" 180 qty in single box. This design is intended for larger volume distribution. The box is approximately 20x24x18 inches and weighs about 31 lbs. There are two layers of hats, each with two stacks of 45. The box is bulkier than the Standard FD box, but may be a good fit if a large volume of hats are being distributed.
Q. How are fire hats shipped in bulk?
A. Our goal is to save money where we can for customers. We're happy to check these options for your best rate!
FREIGHT:
40x48 inch pallet (image)
2,520 qty (7 layers, 69 in height)
2,880 qty (8 layers, 77 in height)
Great for locations with loading dock or that can receive freight deliveries with lift gate.
NOTE ON LIFTGATES! If you have a receiving dock (an elevated platform for pallet removal), you DO LIKELY DO NOT NEED A LIFTGATE. This can save $50 to $400+ on shipping (depending on volume and distance), so please let us know at time of quote.
COURIER (i.e. USPS, Fed Ex or UPS):
180 qty (One Master Carton image). Outer carton holds four boxes of 45, for increments of 180. Outer carton size, 24x20x20 inches. Weighs about 33 lbs.
Q. I'd like custom artwork (like a custom shield on a fire hat). Can I get that?
A. Yes. Custom shields are available for our child fire hats. As these generate setup and other charges by our printer, minimum orders are required. Send us any ideas you want brought to life or contact us for a sample sheet!
Q. Are your products tested for safety?
A. Yes. Better Choice Costumes uses third party laboratories to test its products inline with applicable US Consumer Product Safety regulations. This is done to ensure they meet appropriate safety standards. Copies of resulting child product safety certificates are available upon request and here.
Q. I'm not with a government agency or non-profit. Can I still get your products?
A. Yes. We're working hard to help government and non-profit agencies make a challenging impact on their plastic footprint. Our Children's Fire Hats are available in our online store and in smaller quantities here on Amazon.